Property Manager - HA High Point NC

HOUSING AUTHORITY OF THE CITY OF HIGH POINT
500 E. Russell Avenue, High Point, NC 27260
www.hpha.net | 336.887.2661

JOB OPPORTUNITY

Position Title: Property Manager
Department: Public Housing
Application Deadline: Until Filled

To apply for the Property Manager position, please email executiveoffice@hpha.net.

SUMMARY
The purpose of the Property Manager position is to manage the operations of HPHA developments owned by the HPHA. While supervising a team of housing and maintenance staff, the employee is responsible for ensuring that residents have decent, safe, and sanitary housing. The position also enforces housing policies, HUD regulations and requirements of lease agreements. The position is required to be on call duty seven days a week for 24 hours a day.

ESSENTIAL DUTIES AND RESPONSIBILITIES
The statements below are intended to describe the general nature and scope of work being performed by this position. This is not a complete listing of all responsibilities, duties and/or skills required. Other duties may be assigned.

• Supervises Administrative Assistant and Maintenance personnel assigned to the community.
  
  
• Shows and leases units; sets up charges to include, but not limited to, security deposits.
  
  
• Monitors resident accounts to ensure accurate tenant rent and assessed charges.
  
  
• Terminates leases and vacates units upon tenant move-out. Assesses charges on move-out. Gives rental references as needed.
  
  
• Monitors vacancy turnaround time to ensure HUD and Agency compliance.
  
  
• Schedules housing inspections; performs grounds and dwelling inspections; and conducts home visits, as needed.
  
  
• Conducts annual re-certification and interior interviews on all residents. Processes interims for all residents.
  
  
• Conducts resident interviews for interim and re-examinations, processes in a timely manner.
  
  
• Attends various outreach activities.
  
  
• Contacts clients regarding housing offers within established timeframes.
  
  
• Performs delinquent account action on behalf of the Agency, including but not limited to: reviewing accounts, counseling delinquent tenants, monitoring repayment agreements, and serving notices to appear in eviction proceedings.
  
  
• Serves as dispatcher for emergency calls on a rotating basis.
  
  
• Prepares and attends court proceedings and accompanies the sheriff when padlocking housing units.
  
  
• Manages or escalates residents' complaints and concerns. When necessary, conducts informal conferences and attends grievance and other hearings. Mediates disputes between tenants.
  
  
• Tracks incomes and expenses. Develops and monitors budgets.
  
  
• Procures necessary goods and resources. Reviews and approves invoices for payment.
  
  
• Ensures excellent property upkeep and curb appeal. Monitors maintenance work performance and work order process.
  
  
• Attends and participates in resident activities and Agency-sponsored activities.
  
  
• Make referrals to local social service programs.
  
  
• Attends meetings as required.
  
  
• Confers with other community, service, and social agencies in order to promote and support the Agency's interests.
  
  
• Answers incoming calls and communicates with residents, general public, and HPHA staff as needed.
  
  
• Recruits residents to assist in activities.
  
  
• Performs duties of Property Management Administrative Assistant as needed.
  
  
• Performs other duties as assigned.

Education and/or Experience
Bachelor's degree in business, administration, or related field; supplemented by at least three (3) years' experience or training involving public housing, human services, private market property management, and tax credits. An equivalent combination of education and experience may be considered.

Certificates, Licenses, Registrations
The following Certification(s) must be obtained within one (1) year of employment or other allowable period of hire as authorized by the Chief Executive Officer or his/her designee:

• Public Housing Management
• Uniform Physical Condition Standards (UPCS)
• Enterprise Income Verification System (EIV)
• Rent Calculations
• Fair Housing

Language Skills
Ability to read and understand general business correspondence, policies, and procedures. Ability to write reports, business correspondence, and other documentation. Ability to convey information and respond to questions from managers, clients, customers, and the general public. Ability to speak Spanish a plus.

Mathematical Skills
Knowledge of general mathematical concepts such as the ability to calculate decimals, percentages, and fractions; ability to translate concepts to spreadsheet technologies.

Reasoning Ability
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to exercise sound independent judgment within established guidelines, and where guidelines are absent, innovates in a responsible manner.

Computer Skills
To perform this job successfully, an individual should have strong computer skills (Microsoft Office, Outlook, accounting, inventory, and financial software, and the Internet). Must be able to learn other computer programs as required by assigned tasks.

PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to maintain a stationary position. Daily movements include sitting; standing; operating computers and other office equipment; repetitive keyboarding; reaching and grasping; moving about the office; and attending onsite and offsite meetings. The employee must be able to exchange information in person, in writing, and via e-mail and telephone. The employee must occasionally transport weight up to 30 to 50 pounds.

WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work involves the normal risks or discomfort associated with an office environment and is usually in an area that is adequately cooled, heated, lighted, and ventilated, but also involves working outdoors during visits to housing developments, sites, dwellings, or facilities.

Equal Opportunity Employer

SUBMITTED BY:

Human Resources
The Housing Authority of the City of High Point is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the Housing Authority of the City of High Point will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.